Moving into your new home is always a busy time. So here is some useful information about what you must do when you move in to your new home,  to help make the whole process a little less stressful.

Who should I tell that I have moved in?

• The Council Tax department
• The Benefits Agency and Jobcentre (if you receive or wish to claim benefits)
• The Housing Benefit department at your local council, if you have a current claim
• The Council to ensure members of your family are on the voters list

What do I need to know about my gas, water and electricity?

• When you move into your home, check you have a copy of the Gas Safety Certificate and the Electrical Installation Certificate. Please contact your Housing Officer immediately if you haven't received a copy.             
• In most cases, you will pay your water bills, and possibly sewerage charges, directly to the water company. On a few new housing schemes, we collect water fees through the service charges. Your Housing Officer will tell you if this is the case. If you have a water meter, you must give a reading when you call the water company.

What do I need to do about my telephone and broadband?

• You are responsible for arranging and paying for any telephone or broadband connections.

We hope you enjoy your new home.