A guide to gas safety
For your safety, we need to visit your home once a year and check your gas supply and appliances are safe.
What does the check involve?
The safety check is free and only takes about 40 minutes. We check and service your boiler, gas pipes and flues (pipes that take fumes outside). We will also check the connection to your gas cooker but not the cooker itself. It is your responsibility to make sure the cooker is safe (unless we supplied you with it as part of your tenancy). If you want us to check the cooker for you, we can do this for a small fee.
Why do I need a gas service and safety check?
Every year in the UK about 50 people die from carbon-monoxide poisoning because of faulty gas fires, central-heating boilers, cookers and other gas appliances. Often these deaths could be avoided if the appliance had been regularly checked. As well as making your home safer, a check will make sure your appliance is working properly therefore saving you money.
How is my yearly check arranged?
When your next safety check is due, you will receive a letter with an appointment time.
If you keep missing your appointments we can take legal action to get into your home.
The action we can take:
What happens after the check?
Once your check is complete, the contractor will give you a gas safety certificate which is known as a CP12.
I no longer use gas in my property; do I still need a check?
Even if the gas meter in your home has been turned off we still need to check the pipes to make sure there are no gas leaks.
Who is my gas contractor?
Our gas contractor is Mears and their engineers will visit all of our residents who need gas safety checks as well as performing works for Gas Central Heating.
What is Carbon Monoxide?
Carbon Monoxide (CO) is a colourless, odourless, poisonous gas. Carbon Monoxide can kill without warning - it does not have a smell and you cannot see it.
The early symptoms of CO poisoning are similar to the flu (but without the fever). They include headache, tiredness, shortness of breath, feeling sick and dizziness. As well as the checks that we carry out, you can help keep yourselves safe from CO poisoning by:
In an emergency
If you think that there may be a gas leak in your home:
If you smell gas: