“To meet housing need and contribute to the development of sustainable communities”
“By 2016, we would have secured a place amongst the top quartile performers of our peer group
and built a strong reputation as a leading provider of culturally appropriate services”
Service -committed to delivering high quality,
value for money services and going the extra mile to deliver those services
Trust - being open, honest and demonstrating
Accountability - taking ownership and
responsibility. Working together to achieve our shared goals and co-operatively
with external partners to reach those goals.
Respect - We recognise that staff, tenants and
other customers are all individuals. We embrace and celebrate their diversity
and respect their views and opinions
A sense of heritage: an awareness of our roots
Our commitment to fulfilling the needs of the community we were set up to serve is as strong today as it was 20 years ago.
A fierce drive for excellence in our services and homes
We want to hear what our tenants think and what they need so that we can deliver the very best service for them. As well as holding regular tenant engagement and consultation events, staff build relationships with tenants and visit them at home.
A commitment to clear communication and acting on what we hear
We offer and are continuing to develop a range of opportunities for tenants' voices to be heard, to get involved and influence how Inquilab works.
Delivering choice in providing both new, good quality rented and owned homes
We offer affordable rented properties across West and North West London, as well as in Elmbridge and Slough. We also provide shared ownership properties which provide people with a realistic opportunity to own their own home, and get started on the property ladder.
Looking to the future
Today's housing environment is different to the one when we launched in the 1980's. The communities we originally served have matured and settled, and the aspirations of their children are different to those of their parents. However we are committed to continually shaping our services in response to the changing needs of our customers.
We will continue to work in deprived areas where we can make a difference. We will carry on building links with agencies, community groups and businesses to help improve access to education, employment and training for all our residents and tackle social deprivation.
Building on the pioneering approach Inquilab has taken over the last 25 years, we have a firm foundation that will help lead us into the coming decades.