Our Vision, Mission and Values

 

Inquilab's mission is:

"Creating an excellent service and making a positive difference to people's lives and the local communities."

Our vision is:

"To better understand the needs and aspirations of the diverse communities and to continue to respond to those needs to improve life chances ."

Our Values:

We are guided by the values of the organisation, which shapes our approach and describes how we behave in seeking to achieve our mission:

  • Conduct our business with integrity

  • Respect and encourage diversity

  • Value people and help develop talent

  • Build and support positive and healthy relationships 

 

 

 What we stand for

A sense of heritage: an awareness of our roots

Our commitment to fulfilling the needs of the community we were set up to serve is as strong today as it was 20 years ago.

A fierce drive for excellence in our services and homes

We want to hear what our tenants think and what they need so that we can deliver the very best service for them.  As well as holding regular tenant engagement and consultation events, staff build relationships with tenants and visit them at home. 

A commitment to clear communication and acting on what we hear

We offer and are continuing to develop a range of opportunities for tenants' voices to be heard, to get involved and influence how Inquilab works.

Delivering choice in providing both new, good quality rented and owned homes

We offer affordable rented properties across West and North West London, as well as in Elmbridge and Slough.  We also provide shared ownership properties which provide people with a realistic opportunity to own their own home, and get started on the property ladder.

Looking to the future

Today's housing environment is different to the one when we launched in the 1980's.  The communities we originally served have matured and settled, and the aspirations of their children are different to those of their parents. However we are committed to continually shaping our services in response to the changing needs of our customers.

We will continue to work in deprived areas such as Ealing and Hounslow boroughs, where we can make a difference. We will carry on building links with agencies, community groups and businesses to help improve access to education, employment and training for all our residents and tackle social deprivation.

Building on the pioneering approach Inquilab has taken over the last 21 years, we have a firm foundation that will help lead us into the coming decades.