Corporate Plan

 

Our three year plan sets out our vision, values, key corporate aims and corporate strategies.

The Corporate plan sets out four key objectives:

Excellent Services

Excellent Performance

Excellent Neighbourhoods

Excellent People

Our corporate aims are to deliver;

Excellent Services

  • Improving customer service
  • Improving repairs and maintenance services
  • Focusing on delivering services that are fair and accessible to all
  • Providing services that are shaped around the diverse needs of our communities

Excellent Performance

  • To improve the quality of services for customers by improving our performance
  • Delivering value for money through effective service delivery

Excellent Neighbourhoods

  • To create sustainable places that people are proud to call home
  • To listen to a wide range of residents' needs and aspirations and act on them
  • Building new homes to meet the needs of the communities we

Excellent People

  • Improving governance arrangements
  • Encouraging talent and capabilities
  • Rewarding and retaining staff
  • Recognising excellence in our people creating an environment where people thrive on results